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Title
Computer Management Trace File shows SYSVOL not found at startup -
Description
On computers connecting to the Domain network over wifi, Desktop Authority startup computer elements will not execute. When verifying the computer management trace file, "SYSVOL not found at startup" appears. Comparing timestamps in the trace file and group policy event log reports reveal that a link is not established when Desktop Authority attempts to contact the domain controller. -
Cause
When the Desktop Authority CBM Service starts, the computer does not have access to the SYSVOL volume, usually as a result of wifi, VPN, or dial in connectivity to the Domain. -
Resolution
Restarting the Desktop Authority CBM Service will immediately resolve the issue or the issue will self-resolve at next hourly refresh, when it attempts to reconnect.
An alternative solution is to modify the startup option of the Desktop Authority CBM service to "Automatic (Delayed Start)" instead of "Automatic", allowing connectivity to the SYSVOL share to occur before the CBM service initializes.