Custom or canned reports subscriptions contained in Excel format are not being delivered by the MessageStats Subscription
Message Errors Registered on Event Viewer:
Error 0x80004005. Error COM Error, ADO-Base Export Failure: unexpected error from external database driver.
Microsoft Security patches released on Monthly October Rollover, stop the functionality of the subscription:
Windows Server 2012 R2.
"October 10, 2017—KB4041693 (Monthly Rollup)"
Windows 2008 R2
"October 10, 2017—KB4041681 (Monthly Rollup)"
WORKAROUND 1:
Microsoft releases a new set of patches on November 14th to revert the changes of the patches released on October 10th according to the Windows OS used.
1. For Window Server 2012 R2, try to apply ‘November 14, 2017—KB4048958 (Monthly Rollup)’ patch
2. For Window Server 2008 R2, try to apply ‘November 14, 2017—KB4048957 (Monthly Rollup)’ patch;
You can find related OS patch in (https://blogs.msdn.microsoft.com/dataaccesstechnologies/2017/10/18/unexpected-error-from-external-database-driver-1-microsoft-jet-database-engine-after-applying-october-security-updates/
WORKAROUND 2:
Change the format subscription report to csv instead to Excel.
© ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center