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Title
ERROR: "javax.mail.SendFailedException: Invalid Addresses" -
Description
Registry variables DBADMIN & SQLSERVERADMIN are configured to send emails which are failing with the error message below
YYYY-MM-DD HH:MM:SS WARN [Action-4-thread-4] com.quest.nitro.service.action.ActionService - Failed to invoke action: EmailAction ({foglight_rule_id=XXXXXXXXXXX, foglight_severity_level_name=Critical, foglight_rule_name=YYYYY} com.quest.nitro.service.action.api.ActionInvocationException: Failed to send email to recipient=registry("RegistryVariable") [com.quest.nitro.service.email.EmailException: javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <registry>... User unknownOr:2016-01-07 23:22:43.707 FATAL [Utility-1-thread-437349] com.quest.nitro.util.DefaultExceptionHandler - An unexpected error occurred which may cause undesired behavior. You may want to contact Quest Software customer support if you see this error again: Unhandled exception in thread "Utility-1-thread-437349": org.springframework.mail.MailSendException; nested exceptions (1) are:Failed message 1: javax.mail.SendFailedException: Invalid Addresses;nested exception is:com.sun.mail.smtp.SMTPAddressFailedException: 501 5.5.4 Invalid Address -
Resolution
For email configuration, ensure to check the following:
- Use Email Configuration to test the email notification if functioning correctly
i.e Administration Setup & Support Email Configuration
As per the error message:- The email address scoped is "invalid address"
- "550 5.1.1": exception response is from SMTP host. System Administrator should be contacted about relaying and this is down to SMTP server that did not send.
- "501 5.5.4": The command was correct and recognised, but the parameters (the arguments, e.g. email address) were not valid. In the vast majority of cases SMTP Error 501 is caused by invalid email addresses, an invalid domain name recipient, or a Unix / Linux SEND MAIL command which does not follow the established standards.
- Use Email Configuration to test the email notification if functioning correctly