Return
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Title
Refund for Support Maintenance Fee -
Description
I can no longer use this product and would like a refund for the annual support fee that I just paid for. Can you please tell me how to proceed?
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Resolution
From Support Renewals: Unfortunately, once an order is created and processed for a renewal, Quest Software is unable to refund the money. Quest Software has a strict no refund policy concerning renewals and it is outlined on the quotes when sent to the customer.