Discovery of workstations worked successfully, but all of a sudden, Resource Updating shows the error "Network name cannot be found", even though permissions have been confirmed, Netbios connectivity from the workstation to the console and console to the workstation is working fine.
The Shares on the RUM console are no longer shared. This allows the Resource Updating of the workstations to successfully update, but when the agent attempts to send the log to the console, it fails and we are presented with the error.
Recreated the default shares on the console machine as follows:
The folders exist in the following default location:
"C:\Program Files (x86)\Common Files\Aelita Shared\Migration Tools\Resource Updating"
Share the "Logs" folder as QuestResourceUpdatingLogs$
Share the "Configs" folder as QuestResourceUpdatingConfigs$
Ensure the service accounts have full control over each share along with the local Administrators on the Console.
© ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center