After deleting an agent via "Agent Status" dashboard there are still alarms coming up based on that agent data. Clearing the alarms does not help because the alarm reappears.
How to get rid of the wrong alarms?
To delete such agents do the following:
1. Go to "Administration | Tooling | Script Editor"
2. In the editor window enter the following and click on "Run":
server.get("AgentService").findByName('<agent name>');
Please replace <agent name> with your agent name. If the agent name is not known run the following code line, which will return all agents:
server.get("AgentService").findAll();
3. The output displays the agent id. Take the agent id of the problematic agent and run the following:
server.get("AgentService").delete('<agent id>');
Replace <agent id> with the agent id.
If this won't help please have a look at solution SOL69152:
https://support.quest.com/Search/SolutionDetail.aspx?id=SOL69152
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