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Title
Video - Unable to examine .pst files ERROR: [4981-24-153-00000000] -
Description
When migrating to .pst files you get the error below
ERROR: [4981-24-153-00000000] Unable to examine .pst files in 'C:\ARCHIVE\*.pst'
Unable to extract filename from path.A similar error with the same resolution below: [4982-24-154-80070005] Unable to examine .pst files
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Cause
This can happen if the source address column is not populated in the Notes Migrator for Exchange database. Also if you look in the error log under the [user] heading, the "SourceAddress=" field is not populated.
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Resolution
Add the source address (in a Notes format) for each problem object and reimport this into the database.
- In NME on the Export Notes Directory Screen select the Export Objects To TSV command dialog button and then open the TSV file for editing with Excel.
- Modify the 'SourceAddress' column of the problem user(s).
- Save the TSV file and In NME on the Export Notes Directory Screen select to Import Objects from TSV command dialog button.
- Retry the migration.