Although email recipients are configured, reports (both manual and scheduled) are not sent via email.
Alarm emails are successfully delivered, as are test email's from the email configuration dashboard.
CAUSE 1
Rule that sends an email with the new report as an attachment is disabled.
CAUSE 2
Wrong separator used in the recipients list.
RESOLUTION 1
From the Rules management dashboard (Administration | Rules & Notifications | Manage Rules) verify that rule Reports Sample Rule V2 is enabled (by default it is enabled).
Note: If both Email Reports Sample and Email Reports Sample V2 rules are enabled, duplicate emails will be sent.
RESOLUTION 2
Please check the details of recipients e-mail addresses that the reports are being sent to and make sure that the e-mail addresses have a comma (,) rather than a semi colon (;) between each e-mail address.
