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SQL Optimizer does not recognize the SQL Navigator Development Suite license key
Description
SQL Navigator is installed on a machine and has a Development Suite license key entered in it. On the same machine is SQL Optimizer for Oracle. The Development Suite key should give access to SQL Optimizer, but SQL Optimizer is not recognizing the license key.
Resolution
WORKAROUND:
Contact Quest support about getting a temporary Xpert key until this is fixed. Quest Support can be contacted by creating a support bundle here.
STATUS: This issue is fixed in SQL Optimizer for Oracle 9.2.3. This version can be downloaded from the downloads section of our website, which you can access by clicking here.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
SQL Navigator for Oracle
7.6, 7.5, 7.4
SQL Optimizer for Oracle
Topic(s):
Troubleshooting
Article History:
Created on: 11/28/2017 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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