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Title
Archive Databases will not upgrade. Error, "Database upgrade failed." -
Description
Attempt to upgrade an archive database running ChangeAuditor Client on Windows 2008 R2 server may fail immediately after clicking "OK" to perform database upgrade. The scripts do not execute and the ChangeAuditor Client log contains no errors.
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Cause
User Account Control (UAC) if enabled may cause the scripts to fail and not upgrade takes place.
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Resolution
WORKAROUND 1:
1. Navigate to ChangeAuditor Client in the Start Menu.
2. Right-click and select "Run as Administrator.
3. Attempt the upgrade again.WORKAROUND 2:1. Navigate to \Program Files\Quest Software\ChangeAuditor\Client\.
2. Right-Click on ChangeAuditor.exe and select "Properties".
3. Select "Compatibility" and enable "Run this program as an administrator".
4. Optionally click "Change settings for all users" and enable "Run this program as an administrator".
5. Click "OK" two times.
6. Attempt the upgrade again.