1. Exit Optimizer.
2. Go to C:\Users\<personal folder>\AppData\Roaming\Quest Software\Quest SQL Optimizer for Oracle
3. Rename the version folder that applies to your version of Optimizer (i.e. SQL Optimizer for Oracle 8.9.1 will have a \8.9.1 folder. Rename this to \8.9.1_OLD).
Restart Optimizer and test the issue.
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