Unable to receive test email notifications (4228140)

Symptom

A user did not receive a test email notification even after configuring the email server parameters correctly in Essentials.

The issue occurs because the default email address may not have a set up email.

1. Launch Essentials and click on Help > Profile Manager.
2. Select Email Notifications on the left pane.
3. On the Email Subject and Body section, specify an account with a previously set up email address on the Default Recipients field.

   

4. Click on the Send test email button and confirm that it is working correctly.