Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Cluster name used in alarm email body cannot be found in Global view dashboard for a RAC One Node
Description
An alarm is sent from the rule "DBO -Days Since Full Backup" that references an Oracle cluster name but this name can't be found the that Databases | Databases dashboard.
This is part of a One Node cluster
It can however be found in the Administration | Agents | Agents status dashboard
Cause
Currently the RAC One Node is treated as a RAC when sending out emails but it is displayed in the Global View dashboard.
Resolution
WORKAROUND
None
STATUS
An enhancement FOG-214 has been logged change the email template to replace the cluster part of the name to match the name used in the Global View dashboard. This is planned for a future release of the Oracle cartridge.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Foglight
8.1.0, 8.0.0, 7.3.0, 7.1.0, 6.3.0
Foglight for Databases
8.1.0, 8.0.0, 7.3.0, 7.1.0, 6.3.0
Topic(s):
Troubleshooting
Article History:
Created on: 7/14/2020 Last Update on: 12/12/2025
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
