License information is showing incorrectly under Registration, after applying a new license file (4225393)

Follow these steps to remove and re-apply the license file.

1. Remove the Update Service(s):  

• Open Desktop Authority’s Web Console 
• Select the Deployment Settings | Server Manager | Service Management tab
• Highlight the server(s) that has the Update Service as Started.
• Right-click, then expand Update Service from the drop down and select remove.

2. Delete the current Register.ini file and license files:
    (On ALL the servers that had the update service installed)

• Delete C:\Program Files\ScriptLogic\Update Service\Register.ini
• Delete C:\Program Files\ScriptLogic\Update Service\Cache\License\License.man
• Delete C:\Program Files\ScriptLogic\Update Service\Cache\License\License.man.bak

3. Re-apply the license/Register.ini:

• In Desktop Authority’s Web Console.
• Click the Registration hyperlink in the lower right portion on the screen.
• Click “Add new license”
• Enter the license information here or import a Register.ini.
• Click Register.

4. Install the Update Service:
    (On one server only)

• In Desktop Authority’s Web Console.
• Select the Deployment Settings | Server Manager | Service Management tab
• Highlight one server that the Update Service will be installed on.
• Right-click, then expand Update Service from the drop down and select Install.

5. Verify:  

• In Desktop Authority’s Web Console.
• Click the Registration hyperlink in the lower right portion on the screen.
• Verify the license information is now displayed correctly.
  * If at this point there is still an issue please contact Technical Support.

6. Install the Update Service on any of the remaining servers if desired.