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Title
You are NOT licensed to use the USB-Port Security feature. -
Description
You are NOT licensed to use the USB-Port Security feature.
USB-Port Security, Patch Management or Anti-Spyware are not licensed for Domain Users.
It is only lisenced for Domain or Local Administrators.
The sltrace.htm shows:
Error: License not returned correctly...
You are NOT licensed to use the USB/Port Security feature of Desktop Authority
Patch Management cannot determine license information
Anti-Spyware cannot determine license information.
The SLTraceUSLoc_DayOfWeek.htm shows:
ERROR: Error pulling files from Update Service: (\scriptlogic\UpdateServices\Framework\NamedPipe.cpp:351) 1327 - Logon failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced. Failed on CreateFile
SLTraceUSLoc_COM.htm shows:
INFO: xpath results were empty, nothing to do (most likely no catalog, or Update Service to communicate with)
INFO: Returned data: "unknown"
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Cause
The Update service on the Member server cannot verify the credentials from the Domain Controller for the elevated SLuser account. -
Resolution
Install the Update service on a Domain Controller at the site, and uninstall it from the Member server. This will allow the Update service to verify the credentials for the SLuser account.
If you are unable to install the Update service on a Domain Controller from the DA manager console, run the DA manager console from a shortcut on the Domain Controller.
On the DC go to Start | Run | \\DAservername\slogic$ | Enter.
Create a shortcut for slmgr.exe on the desktop of the DC.
Open the DA manager from this shortcut.