How can I find out what "Error codes", "Novell Errors", and "Novell Exceptions" (4214001)

When errors are received in the NDS Migrator logs, they may look similar to the following:

54 - * Warning * [12:00:00:055] Cannot get Novell ACL for path \\ServerName\Software\Microsoft\Hotfixes\PostSP4\Q824309. Novell error "Novell Exception "Cannot allocate a temporary directory handle for SOFTWARE\MICROSOFT\HOTFIXES\POSTSP4\Q824309", Error code: 899C"

...and/or...

71 - * Warning * [12:00:00:234] Cannot find anything in folder \\AD_ServerName\VOL1\Users (search pattern: \\?\UNC\AD_ServerName\VOL1\Users\*.*), error code is 53

What do these error codes mean?

WINDOWS ERROR CODES:

Error Code: #### are Windows errors and are returned from Windows created APIs. For the Windows errors (Error Code: ####), a description of the error can be found by opening the command prompt on any Windows Operating Dystem and typing the following:

net helpmsg ####

where #### is the numeric number returned in the logs. For example:

Error found in log file:
71 - * Warning * [12:00:00:234] Cannot find anything in folder \\AD_ServerName\VOL1\Users (search pattern: \\?\UNC\AD_ServerName\VOL1\Users\*.*), error code is 53

Open the command prompt and type:

net helpmsg 53

"The network path was not found."

Error Code 53 is a general networking error that can be due to many factors, please review the following Microsoft link (as an example) for further information on this error and possible causes:

http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/Default.asp?url=/resources/documentation/Windows/2000/server/reskit/en-us/prork/prcc_tcp_fpsz.asp


NOVELL ERROR CODES:

Novell error "Novell Exception/Error code:####" are Novell errors returned from Novell created APIs.

For the Novell errors (Novell error "Novell Exception, Error code: ####"), a description of the error can be found on Novell's support page titled: "List of all codes" at the following link:

http://www.novell.com/documentation/nwec/index.html?page=/documentation/nwec/nwec/data/al29t28.html

For example:

54 - * Warning * [12:00:00:055] Cannot get Novell ACL for path \\ServerName\Software\Microsoft\Hotfixes\PostSP4\Q824309. Novell error "Novell Exception "Cannot allocate a temporary directory handle for SOFTWARE\MICROSOFT\HOTFIXES\POSTSP4\Q824309", Error code: 899C"

Error Code 899C can be one of three possibilities:

PATH INVALID:

http://www.novell.com/documentation/nwec/nwec/data/al2rw92.html#al2rw92

TRUSTEES NO MORE:

http://www.novell.com/documentation/nwec/nwec/data/al2rw95.html#al2rw95

INSUFFICIENT RIGHTS INVALID PATH:

http://www.novell.com/documentation/nwec/nwec/data/al2rw91.html#al2rw91

Summary

All data/object migrations occur through the Quest NDS Migrator console. What this means is that when an error is captured, it is from the NDS Migrator console trying to perform an action against the Novell server ("Novell Exception") or the Active Directory ("error code is") server.

With the above information in hand, determine the possible causes (from the said error codes) and attempt a similar native tool action. For example, if the logs state that there is a error moving a file or folder, attempt a manual copy (from the Quest NDS Migrator console) of this same folder or file from the source to the target (through the Quest NDS Migrator console) to see if the behavior can be reproduced. This may assist in the troubleshooting process.