In some environments especially Office365 with the Microsoft DirSync agent in place, Active Directory user security objects may have the mail attribute populated already.
When Domino user objects sync to ActiveDirectory as contacts with internal routing information added in CMN QC GUI, you may have mail attribute of the mail-enabled contacts are matching the ActiveDirectory user security objects' mail attribute.
Microsoft DirSync agent may see the contact as a duplicate and may not sync.
Is there a way to change CMN QC behavior?
This mapping rule assumes that internal routing domain will be always like below:
firstname.lastname@subdomain.domain.com
Objects coming from the source directory must have firstname and lastname.
This is for update service:
1- Find the current mapping for mail on the Provision and Update tabs
2- Select edit
3- targetAddress=mail
4- Find the attribute from the drop down:select givenNAme
- sourceattr=givenName
5- Find the field next to Add Text button
6- Type . (dot)
- string=.
7- Find the attribute from the drop down: select sn
-sourceattr=sn
8- Find the field next to Add Text button
9- Type @
- string=@
10- Find the field next to Add Text button
11- Type subdomain.domain.com --->>this will be the internal routing domain
- string=subdomain.domain.com
Once this is finished you will see:
sourceattr=givenName
string=.
sourceattr=sn
string=@
string=subdomain.domain.com
12-Select OK
The updated mail mapping will show the following:
key: mail value:givenName.sn@subdomain.domain.com
Another alternative is to remove 'mail' attribute in Association table. This is working very well. The contacts are created and if they are merged with user (NME), CMN doesn't create a new contact.
