Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
"Error: [1400-31-108-00000000] Unable to determine type and owner of '\\server\directory\filename"
Description
When trying to migrate with Notes Migrator for Exchange, the following error is received:
===== 12:00:00 WARNING: [1400-31-108-00000000] Unable to determine type and owner of 'C:\Program Files\Quest Software\Notes Migrator for Exchange\Shared\NSFs\FileName.nsf' 12:00:00 bad design class, 'DbTemplName'. =====
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.