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Title
The Quest InTrust Knowledge Pack for AIX does not install even though the installation completes -
Description
When installing the Quest InTrust Knowledge Pack for AIX, the installation completes successfully without any error message, but the Knowledge pack does not appear in the Add/Remove Programs snap-in and is not installed.
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Cause
The path from where the setup.bat was executed is too long.
For example, the contents of the installation was copied to:
C:\Documents and Settings\Administrator.QUESTJP\Desktop\updates and patches\Quest InTrust Knowledge Pack for AIX-9.5.2.1643\ -
Resolution
Shorten the path name where the setup.bat will be launched. For example:
1. Create a folder in the root drive. For example: Create a folder called C:\aix.
2. Copy the installation folder to the folder C:\aix. So the C:\aix will have the setup.bat.
3. Launch the setup.bat and following the installation wizard.