-
Title
"Invalid restore Options" when restoring Exchange Server APM 4.0.10 backups with 4.0.14. and abov -
Description
Date - April 2010
Affected Product & Version - NetVault Backup 8.5 and 8.2.2
Affected Module & Version - Exchange Server APM v4.0.14 and later
OS Version - Windows all
Application Information - Exchange Server 2003 and 2007
Symptoms:
While using Exchange Server APM v4.0.14 and above, to restore backups taken under version 4.0.10,
the restore would immediately fail with:
Error 2010/04/01 13:38:16 59 Data Plugin UKW1906 Invalid restore options
Error 2010/04/01 13:38:16 59 Jobs UKW1906 Fatal error: Restore failed
Trace from nvexchange_restorexxx.log shows:
1 EXCHUTIL:2644 700 0 123816 Method RestoreLogSelectedOptions: starts
3 LOGGING :2644 14 0 123816 '*** List of Selected Restore Options:'
3 LOGGING :2644 14 0 123816 'Do Not Restore Files from Backup'
3 LOGGING :2644 14 0 123816 'Mount Databases after Recovery'
3 LOGGING :2644 14 0 123816 'End, List of Selected Restore Options. ***'
1 EXCHUTIL:2644 699 0 123816 Method RestoreLogSelectedOptions: ends, success = TRUE
0 EXCHREST:2644 1157 0 123816 Invalid restore options
Reasons
Exchange Server APM version 4.0.10 is a faulty version that was not meant for General Availability.
It introduced a bug whereby the restore options fields and tags where set in the wrong order.
Consequently, the backup records taken with version 4.0.10 do not have the correct mapping of tags
and fields as in the restore options on later versions of the plugin.
This issue was fixed in later releases and 4.0.10 retired.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.