Return
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Title
BMR Online for Windows backup failed with "ERROR: Failed to gather VSS writer metadata" -
Description
Bare Metal Recovery Online for Windows backup failed with the following errors
ERROR: Failed to gather VSS writer metadata
ERROR: Failed to Initialize VSSThe Windows Application Event Logs on the client contain VSS Volume Shadow Copy Service errors - "Event ID: 19".
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Cause
Windows COM+ Event System is not started or is malfunctioning.
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Resolution
Restart the NetVault: Backup client, then check that the COM+ Event System service is started - http://technet.microsoft.com/en-us/library/cc734207%28WS.10%29.aspx