Exchange Server incremental failing when full backup ran and selection set exists. (4045934)

Date: 14/02/2008
Affected NV Version: ALL
OS Version:ALL
Plugin Version: Exchange Server

Applicaton Version:N/A

Description:. Incremental Exchange Server Backup failing when full backup has run fine and selection set exists.

Symptoms: Seeing the following errors:

Background 2008/02/12 14:03:00 58 Data Plugin WIN1 Data channel connected from 'ptah.20minutes.fr' (172.16.1.205)

Job Message 2008/02/12 14:03:00 58 Data Plugin WIN1Backup Storage Group 'Administration', Application 'Microsoft Information Store'

Job Message 2008/02/12 14:03:05 58 Data Plugin WIN1 Incremental backup, backup logs

Error 2008/02/12 14:03:06 58 Data Plugin WIN1 Cannot get log and patch files: 'Des fichiers correctifs ou des fichiers journaux sont manquants.(Patch files and journal files are missing)'

This issue can be caused by circular logging being activated or disactivated between the last Exchange Server full backup since the last full backup was run. To resolve this rerun the full backup and the incremental should then run.