Since upgrading NetVault on Exchange Server 2007 to version 8.5 and Exchange Server APM 4.1.7,
Exchange Server APM backup fail immediately with the following log error message:
Error 2010/01/21 19:19:16 87 Jobs NETVAULT Child Process died unexpectedly
Error 2010/01/21 19:19:16 87 Jobs NETVAULT Fatal error: Backup Died Unexpectedly
OR
Error 2010/03/29 13:02:40 30 Jobs NETVAULT Job manager lost message channel unexpectedly
Error 2010/03/29 13:02:40 30 Jobs NETVAULT Fatal error: Backup Lost Message Channel Unexpectedly
Additional trace messages from the Exchange Server APM shows:
1 EXCHUTIL:6304 1058 1 154917 Failed to determine the Exchange server version. Powershell erroe: [(null)]
0 LICENSE :6304 161 0 154917 no such variable '2'
1 EXCHANGE:6304 737 0 154917 Failed to get license parameter for variable EXCHNAGE_APM_LICENSE_VARIABLE_EDITION
1 EXCHUTIL:6304 700 0 154917 Method ExchangeManGetRSGUsingCDOEXM: starts
1 EXCHUTIL:6304 700 0 154917 Method ExchangeListStorageGroupURLs: starts
0 EXCHMAN :6304 1003 0 154917 Failed to get datasource for exchange server with error 0x80004002
Exchange Plugin powerscripts unable to open temporary file to determine version of Exchange Server and other details.
Upgrade NetVault Backup APM for Exchange Server to version 4.5.11 or later.
BakBone SFDC Solution Number: 00005513
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