NDMP dump level 1, (or higher) is still backing up as a full dump level 0. (4042590)

Date - 07/09
Affected Product Version - 8.2.x
Affected Module & Version - NDMP Plugin version 7.x
OS Version - NetApp GX
Application Information -


Description:
NDMP dump level 1, (or higher) is still backing up as a full dump level 0.


Symptoms:

NDMP dump level 1, (or higher) is still backing up as a full dump level 0.

First, if the NDMP plugin was recently upgraded, make sure these steps given below were implemented to upgrade to this new release:
1. Remove all the Filers currently added to the NDMP client.
a. To do this first make a note of the exact names of the filers under the NDMP Client as displayed in the Backup Selection tab. Note the IP addresses as well, as these will be required for re-adding the filers later.
b. Remove the filers one at a time. Refer to the NetVault: Backup Administrator’s Guide for instructions on removing a filer.
2. Remove the NDMP Plugin. Refer to the NetVault: Backup NDMP Plugin User’s Guide for instructions on removing the Plugin.
3. Install the plugin. Refer to the NetVault: Backup NDMP Plugin User’s Guide for instructions on adding the Plugin.
4. Re-add all the filers one at a time using the exact same names as previously noted. Refer to the NetVault user guide for this operation. For filers that support UTF-8 conversions and this functionality is desired, select the Use UTF-8 Conversions option when adding the filer.

Second, only NetApp with OnTapp version 7.x will have data in the 'Backup Options' tab on NetVault backup jobs. All other NDMP devices (including NetApp GX) backup jobs will simply show "No backup Options" on the Backup options tab. In this case, the Backup options, including dump level are entered on the Selections tab when the NDMP client node is selected and the path for the data to be backed up is designated.
Do not 'Load' Backup options sets from any other previously defined and saved Backup options. Doing so will cause the backup options to be invalid and the default behavior at that point is for NetVault to do a full backup in all instances.