-
Title
VaultDR online backups fail with "DeviceIoControl failed to Sync partition" error or they just ha -
Description
Title: VaultDR online backups fail with "DeviceIoControl failed to Sync partition" error or they just hang
Date: Apr 07
NV Version: All
OS Version: All
Application version: N/A
Plugin version: VaultDR online plugin
Description:
This FAQ describes the problem and cause of VaultDR backups failing with sync partition errors or just hanging without writing.
Symptoms:
A VaultDR backup appears to hang or it fails with an error similar to below:
Error 2007/04/04 00:00:29 64 Data Plugin SWPEXHQ1N1 DeviceIoControl failed to Sync partition: C:. The device is not ready.
Error 2007/04/04 00:00:29 64 Data Plugin SWPEXHQ1N1 Failed to Sync partition: C:
Even changing the "Write inactivity period" to 1 second does not allow the partition to synchronize.
The machine in question has the MOM (Microsoft Operations Manager) service enabled and running.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.