Title: VaultDR online backups fail with "DeviceIoControl failed to Sync partition" error or they just hang
Date: Apr 07
NV Version: All
OS Version: All
Application version: N/A
Plugin version: VaultDR online plugin
Description:
This FAQ describes the problem and cause of VaultDR backups failing with sync partition errors or just hanging without writing.
Symptoms:
A VaultDR backup appears to hang or it fails with an error similar to below:
Error 2007/04/04 00:00:29 64 Data Plugin SWPEXHQ1N1 DeviceIoControl failed to Sync partition: C:. The device is not ready.
Error 2007/04/04 00:00:29 64 Data Plugin SWPEXHQ1N1 Failed to Sync partition: C:
Even changing the "Write inactivity period" to 1 second does not allow the partition to synchronize.
The machine in question has the MOM (Microsoft Operations Manager) service enabled and running.
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