Return
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Title
Changes to Licensing Grace Period time. -
Description
In order to accommodate Grace Period notifications and customer alerts, the following changes have been made to the license portal:
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Cause
1) Grace Period has been defaulted to 10 days.
2) When the Grace Period is enacted (Core cannot communicate with the license portal), a notification will be sent after 24 hours of the enactment.
Previously, a notification was only sent 24 hours before the Grace Period expired.
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Resolution
To receive alerts as described above, please ensure the following two options are selected in the Personal Settings section of the license portal as below:
