Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
The NetVault server cannot connect to the client specified in Physical Restore Options>Restore Name. This name is used to point NetVault to the correct IP address for the windowsPE booted client.
Resolution
The Restore Name must match the name inside the [ ] in the dr.cfg file located in the $NVHOME/config/ directory.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
