Return
-
Title
BMR restore fails -
Description
BMR restore job fails immediately, no error recorded. What we see in the job log is:
JobMessage 2017/12/06 19:37:46 73 9 1 DataPlugin F-NV-01 Successfully connect to job manager: [F-NV-01-7363]
Error 2017/12/06 19:37:46 73 9 1 Jobs F-NV-01 Fatal error: Restore failed
Error 2017/12/06 19:37:46 73 9 1 Jobs F-NV-01 Job Status: Restore Failed
-
Cause
The NetVault server cannot connect to the client specified in Physical Restore Options>Restore Name. This name is used to point NetVault to the correct IP address for the windowsPE booted client. -
Resolution
The Restore Name must match the name inside the [ ] in the dr.cfg file located in the $NVHOME/config/ directory.