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After changing the name of a Hyper-V virtual machine, next incremental backup fails with Error: -1 FAIL.
Cause
If we create a new full backup, and change the VM name before the next incremental run, vRanger cannot link it to the previous full backup.
Resolution
vRanger requires a full backup of the VM with the new name. Every job has it own retention policy, so it is required to do this in every job where the virtual machine is present.
To force a full backup, please do the following:
Edit the job, and go to Retention Policy.
Go to the Space Saving Technology - Full Backup Days and check the day to create a full backup. You can also disable the Space Saving Technology in order to perform a full backup.
Once you run a full backup of the virtual machine, you can revert the changes in the Space Saving Technology window.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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