The backup of a Windows Client, including File System, SQL Server, Exchange Server, SharePoint, may fail with with various Volume Shadow Copy (VSS) errors. These may include:
vss_e_insufficient_storage
vss_e_unexpected_provider_error
vss_e_bad_state
vss_e_provider_veto
To determine the cause of the error there are sveral things you can look at.
- Look at the Windows Event viewer on the server that failed to backup. Check the Application and System logs for vss related errors.
- From a command promted started with Administrator privilage run the command
vssadmin list writers
this will display the status of all the vss writers on the server. they should all show
State: [1] Stable
Last error: No error
- From a command promted started with Administrator privilage run the command
vssadmin list shadowstorage
this will display the amount of disk space used for shadow copies
- From a command promted started with Administrator privilage run the command
vssadmin list shadows
this will show all current shadow copies and when they were created
For additional information on troubleshooting vss issues see Microsoft website.
http://technet.microsoft.com/en-us/library/ee692290%28v=ws.10%29.aspx
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