Return
-
Title
'Missing class Msvm_ComputerSystem' error message when configuring the Hyper-V Plugin. -
Description
NetVault Backup Environment:
NetVault Server: 9.11 Win2012 R2 Std 64Bit on a Physical Machine.
No Client Software installed and the Hyper-V 1.7 Plugin is installed on the NetVault Server.
Latest 4.0 version of Power Shell is installed.
Browsing the Hyper-V 1.7 Plugin in the Backup window displays the following error message within the Windows enviroment log:
ERROR: missing class "Msvm_ComputerSystem" -
Resolution
Unfortunately we do NOT support Windows 2012 R2 version with NVBU 9.2 and below.
All the supported Operating Systems and their respective versions can be viewed from the NetVault Backup 9.2 Compatibility Guide on the following link :
https://support.quest.com/netvault-backup/technical-documents
Additionally the Hyper-V 1.7 Plugin is also NOT supported for the 2012 R2 edition either. You can view the NetVault APM Compatibility Guide on the above link as well.
Only NetVault Backup 10 supports the Windows 2012 R2 version.