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AppAssure 5 cannot backup Citrix XenServer, as the Linux OS contains an unsupported kernel.
Cause
The specific issue between AppAssure and the Citrix XenServer kernel is that the kernel itself is altered by Citrix, rendering the software unable to perform backups.
Resolution
AppAssure 5 can backup Citrix XenServers that run on a Windows OS, as those versions of Citrix are not full versions and therefore do no interfere with kernels.
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Created on: 12/24/2013 Last Update on: 5/7/2023
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