Return
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Title
Incorrect “System Volume Information” Permissions Cause Snapshot Errors -
Description
This article describes specific errors indicating a snapshot has failed and steps to troubleshoot.
Note: After adjusting account permissions as indicated below, you must restart the Replay Agent service.
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Cause
These errors can occur if the “System Volume Information” security permissions are not properly configured for the Replay Agent logon service account. Expanding or altering the file system may cause the permissions on the “System Volume Information” folder to change. -
Resolution
The Replay Agent service account must have full permissions to access the change logs created within the “System Volume Information” folder. After making file system changes, verify that that permissions to this folder are properly set. Restart the Replay Agent service after the Replay Agent service account permissions adjustment is made to the “System Volume Information” folder. -
Defect ID
117860