Performance Analysis agents on the database server and middleware machine have been installedsuccessful and running. However, the following error is received when connecting with the GUI:
Connect to product server failed Extended Information: Message: Error reported by function Connect.
Component Class: TSCSourceConnection
Error Code: 1010109 = Connect to product server failed
Cause: Connect to collector failed (maybe the launcher at the COLLECTOR host=192.168.220.40 is down). Connect Info: host=192.168.220.40 instance=hostname-instancename port=3566 user=quest extra_info1= extra_info2=
The Last Error information does not necessarily relate to the last ScapiAccess error message.
The daemon is running and the port 3566 is opened and accessible.
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