Return
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Title
Self-Service Desktop Migrator application error in faulting module gwenv1.dll -
Description
After entering the User ID & password clicking next, the Self-Service Desktop Migrator crashes and leaving the following error in the Windows Application log:
Faulting application _gwdtapp.exe, version 3.5.0.16, faulting module gwenv1.dll, version 7.0.1.364, fault address 0x001ba076. -
Cause
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Resolution
RESOLUTION 1
If migrating archive, veriy the end-user performing the migration has access to the location where the archive is stored
RESOLUTION 2
When selecting the options of what data to migrate (Mail,etc.) select all options except the 'Migrate Archives' option. After clicking next, the error may not appear. Then, when you want to migrate the archives, select the 'Migrate archives' only.