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Title
Password is sent clear text across the internet -
Description
My permanent password is sent clear text across the internet after downloading the Trial software. Is there a secure login page I can use in the future?
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Resolution
Per technical review consensus, this is a non-issue. After thorough analysis, we can confirm than SupportLink transactions are secure. The issue submitted in the case is with regard to SSO HTTP redirections on WWW. These redirections are by design and do not impair security and do not reveal login information. The complaint is that URLs are not in HTTPS (they do not need to be). The case also clearly states that SupportLink functions entirely in HTTPS.