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Title
KACE Kontinuing Education (KKE) Recording: Inherit/Pass Info from Parent Ticket to Child Ticket -
Description
In this video, we will cover the new and improved Parent Child Ticket relationship feature of the KACE Systems Management Appliance or SMA.
This enhancement makes the Parent Child Ticket relationship more flexible, and provides more time savings by allowing child tickets to inherit information from the parent ticket.
Watch this video to learn more!
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Resolution
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Additional Information
hd_control_panel settings_hd queue_list ticket_service_list manage_service_type