Getting error "The backup has failed because LiteSpeed was unable to retrieve license information" after upgrading to version 8.6.
WORKAROUND 1
1. Contact Licensing and request an upgrade key for LiteSpeed for SQL Server 8.6.
2. Enter the new License key
WORKAROUND 2
Contact Technical Support and refer them to this Kb: https://support.quest.com/kb/234728
STATUS
Issue fixed in version 8.7. The latest version of LiteSpeed for SQL Server can be downloaded here
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