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Title
License Error after upgrade of mailbox licenses. -
Description
You may see the following error "No license for mailbox" after updating license files for Migration Manager for Exchange. -
Cause
The MAGE agent continues to use stale data. The MAGE agent may not read new license information from the database after the license update. -
Resolution
Run a "Repair" on the MAGE agents to ensure they have the latest license to work with.
1. Open the "Migration Manager for Exchange" Console.
2. Highlight "Agent Management" from the left tree.
3. Highlight the agent host server with the MAGE agent, center pane.
4. Select "Repair Agents | Mailbox Synchronization," right pane.
5. Follow the wizard to completion.
6. Restart MAGE agents in question.
The issue should now be resolved.