Why are some Linux devices added to the GenericSNMPInferred agent while others are added to the GenericSNMPLinux agent?
Some Linux devices (RMX devices by Polycom) are added to the GenericSNMPInferred agent while other devices are added to the GenericSNMPLinux agent. There isn't much data reported for the devices monitored by the GenericSNMPInferred agent.
The SNMP protocol used by devices of vendors that have been researched are "supported". The operating system of supported vendors/devices can be determined and the devices are added to the appropriate SNMP agent.
The SNMP agent looks at the "Operating System" to determine which domain the host belongs to. If the agent can't collect the operating system data then the device is listed under the GenericSNMPInferred agent's device list.
The devices that were added to the GenericSNMPInferred agent are RMX devices supplied by Polycom, which has not been researched yet. Polycom is not a supported vendor for the SNMP agent.
WORKAROUND: Disable the Linux devices under the device list of the GenericSNMPInferred agent and add entries for the devices to the device list of the GenericSNMPLinux agent.
STATUS: Enhancement request number IC-3533 has been submitted to Development for consideration in a future release of the Foglight SNMP cartridge.
Enhancement request IC-3533 was logged to ask that the RMX device be supported.
IC-3533: Support RMX device that's from the vendor Polycom
Enhancement Request IC-3534 was logged to ask that the supported devices/vendors be listed in the documentation.
IC-3534: Is it possible to list the devices that supported by SNMP in the related document