During the local server installation for StealthCollect 6.0 or 7.0, if the firewall is selected, the server arch will be set to use "Call.Tunnel".
1. Make sure port 3566 or whatever port number you choose for the installation is opened bidirectional.
2. Select "firewall" during the installation.
3. Verify the setting of "Call.Tunnel" by viewing this file: <install-dir>quest\agents\launch_conf\launch_config