OS monitoring is failing due to the following WMI query:
ECHO ERROR [Quartz[0]-584] com.quest.remoteos.collectors.windows.WindowsCollector - An error occurred while collecting OSInfo metrics. Error: The query 'SELECT Caption, Version, BuildNumber, ServicePackMajorVersion, ServicePackMinorVersion FROM Win32_OperatingSystem' has failed (0x80070721) com.quest.glue.api.services.ConnectionBrokenException: The query 'SELECT Caption, Version, BuildNumber, ServicePackMajorVersion, ServicePackMinorVersion FROM Win32_OperatingSystem' has failed (0x80070721) Caused by: com.jacob.com.ComFailException: Invoke of: ExecQuery Source: SWbemServicesEx Description: A security package specific error occurred.
DNS issues with the agent when using the short name, rather then the FQDN (Fully Qualified Domain Name)
For example:
Shortname: MyServer
FQDN: MyServer.MyDomain.com
Delete the agent that is configured with the ahor tname and recreate it with the full qualified name (FQDN).
Restart the agent and collections should start working.
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