Enable Linked Mailbox Error: The user account "domain\username1" to be linked has already been the master account of another linked mailbox (150355)

Return

Feedback submitted.

Was this article helpful?

[Select Rating]

Title

Enable Linked Mailbox Error: The user account "domain\username1" to be linked has already been the master account of another linked mailbox
Description

Getting an error below when mailbox enabled for linked mailbox:
11:52:46 ERROR: [7437-1-193-00000000]Unable to enable object. Reason: 'Enable Linked Mailbox Error: The user account "domain\username1" to be linked has already been the master account of another linked mailbox "domain.com/MailUsers/username2". Choose a different user account.
Cause

The issue is due to the Mail User object was already linked to another mailbox.
Resolution

To check if the Mail User object was already linked to another mailbox, please follow the steps below:
- Open up the Exchange Powershell cmdlet as Administrator
- Run this command "Get-User -Identity “domain\username1” | FL LinkedMasterAccount"
NOTE: Make sure that the LinkedMasterAccount properties value is null.

To remove the linked mailbox from the Mail User account, please follow the steps below:
- Open up the Exchange Powershell cmdlet as Administrator
- Set-User domain\username1 -LinkedMasterAccount domain\username1 -LinkedDomainController AccountDomainControllerFQDN