Many mobile devices have a limited number of characters that can be contained in a email or text message. SMS-compatible alerts allow you to receive email and text notifications that are easy to read on your mobile devices. This alert format streamlines the subject line and the body on the message to no more than 160 characters and removes any characters that could cause issues on your mobile device, such as the copyright symbol. These alerts apply to all alert notifications, including reset and escalation notifications.
To send and receive SMS-compatible alerts