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Last Startup and Uptime Since Last Reboot fields not updated after shutdown/startup
Description
Inventory fields "Last Startup" and "Uptime Since Last Reboot" not updated after shutdown/startup but it is if reboot/restart is performed.
Cause
This is due to the Windows Fast Startup or Fastboot feature. It does not update the Last Startup and Uptime fields when Shutdown is used. When the agent pulls this information from Windows, it gets unexpected results.
Resolution
For Windows to properly report the correct time, proceed with disabling fast startup setting. To do this, go to Power Options on Control Panel, click on "Choose what the power button does" and Disable it.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
KACE Systems Management Appliance
14.1, 14.0
KACE as a Service
14.1, 14.0
Topic(s):
How To, Configuration
Article History:
Created on: 8/17/2018 Last Update on: 10/3/2024
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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