View the Local Group Policy on the affected client machines and locate "Point and Print Restrictions". Try changing it to Disabled, even if it is currently set to not configured. To open the Local Group Policy Editor console open a Run window, type gpedit.msc and click OK button.
Version 8.1 and higher is hard-coded to disable this local point and print restriction policy, to process the printer elements, and then to set the policy back to the default OS state.
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