Return
-
Title
Shortcuts are blank on desktop. -
Description
Shortcut icons, created with the (DA) Desktop Authority Shortcut element set on the Desktop but do not have the proper icon image, they are blank.
-
Cause
A custom dynamic variable was inserted in the Target field of the Shortcut element in the DA Manager console. The dynamic variable did not have a definition assigned to it
-
Resolution
In the DA Manager console:
- Select Client Configuration | Global Options | User Management Options | Definitions
- Add the Dynamic Variables definition
- Save and replicate changes