An error message is displayed at logon or is recorded in the diagnostic trace file stating “An error was encountered while attempting to set the default printer: Error: 2 The system cannot find the file specified.” while attempting to set the default printer.
In order for Desktop Authority to be able to set an auto-added printer as the client's default printer, the printer name and the share name must match exactly (case sensitive also).
Rename the printer name or the share name so that they match exactly. Example: On your server there’s a printer called "HP4000 Accounting". It must be shared as "HP4000 Accounting". Alternatively, you could rename the printer to "HP4000AC" and share it as "HP4000AC".
© 2025 Quest Software Inc. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center