Unidesk, now called Citrix's Virtual Desktop Infrastructure (VDI), may conflict with the USB Port Security (USB/PS) feature of Desktop Authority when using the Outlook 2013 attachment preview feature.
WORKAROUND:
The workaround for this issue is creating an Application Launcher element to execute the "fltmc" command and unload the driver and/or set the driver loading order. Please review this article on how to use the "Fltmc" command.
Please refer to this Microsoft article: Load Order Groups and Altitudes for Minifilter Drivers, for more information on the altitude and driver loading times.
STATUS:
This issue is resolved by Unidesk in their latest version. Create a new VDI and the issue should be resolved.
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