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Yes – The application displays an alert message and then uses the local default INI file instead |
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No – The application halts and displays an alert message |
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Select Tools | Update Encryption Key. |
Note the following before using Data Replicator to copy either business rules or workflows:
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Select Tools | Data Replicator. |
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General Tables – General tables usually affect an application across all service domains. For example, Customers and Departments. |
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Service Domain Specific – These tables are specific to individual service domains. For example, CSR Status. |
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Stat Central Agent – These tables allow you to configure and maintain the Stat Central Agent as well as email |
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Security Settings – These tables are used to manage security settings such as creating new user accounts and user classes |
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CSRs – These tables contain CSR information, excluding associated objects and archive sets |
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In the Source field and select the service domain whose maintenance tables you want to copy. |
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(Optional) If you are want to replicate the data to a service domain that is named differently than the source service domain, select the Copy to Alternative Service Domain option and select the service domain you want. |
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(Optional) Select the Include Dependencies option if you want to copy the dependency data of each entity you select. |
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(Optional) Select the Copy only active records option if you only want to replicate only records that are currently active in each entity you select. |
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Click Copy Data. |
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Select Tools | Table Dump Utility. |
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(Optionally) If you entered a SQL statement manually and want to save the statement as a .sql file for re-use later, click Save SQL. Then specify a location and name for the file and click Save. |
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Click Execute. |
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Click Export. By default, Stat names the file “tabledmp.psr.” |
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Click Clear. |
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