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Stat 6.2 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Viewing the Lock Status of an Object

From the Objects tab of the CSR window, you can identify which objects you have locked and which objects you have reserved. Quest® Stat® denotes lock and reserve status in the Flags column of the CSR object list with a lock icon and a clock icon, respectively.

To view all the locks and reservations placed on an object, right-click the object in the Objects tab of the CSR window. In the right-click menu, select View Lock Status. Stat opens the Lock summary window for the object.

This window displays a list of all locks and reservations for the object across all environments. Any reservation or lock for the current CSR is highlighted in yellow. This allows you to see, at a glance, the position of your reservation in the queue.

The window lists locks first, followed by reservations, in chronological order. Each reservation icon is followed by a number indicating its position in the queue. If no locks or reservations exist for the object, Stat opens a window indicating this.

The name listed in the Lock summary window is the developer assigned to the object in the CSR, which may not be the person assigned to the CSR. This depends on your Business practices.

Unlocking or Unreserving an Object

To unlock or release a reservation for an object, select it in the Object List, click Unlock or Unreserve, and save the CSR. Do not remove an object after you modify it. If you remove it, it is removed from all archive sets in the CSR and Stat cannot accurately report on changes to the object.

You might unlock an object if you want to keep the CSR open but you want to release the lock on a particular object. This may occur when another developer needs that object immediately, or when you have many objects locked and have finished working on some of them.

Until Stat processes the unlock action, the CSR still has the object locked. It appears in the window that you no longer have the lock, but if another user attempts to lock the object, that user will receive a reservation. The Lock summary window for the object will show that your CSR still has the lock.

Re-Prioritizing Reservations

Quest® Stat® normally processes reservations on a first in, first out basis, meaning the first CSR to request a reservation on an object is the first CSR to obtain a lock when the object becomes available.

However, Stat lets you move your reservation to the head of the queue if necessary. This is called re-prioritizing. Access to this feature is usually limited to users responsible for managing development projects.

2
Click OK in the message box.

Assigning Objects to a Different Developer

2
In the Assigned To field, select the developer to which you want to assign the object(s).
3
Click Reassign.
Stat updates the Assigned To field in the object list with the new developer's user ID. The new developer now has the lock on the object(s).
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